SCRS
SMART COMMUNITY REPORTING SYSTEMADMINISTRATION CENTRE · CANBERRA ACT
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ADMIN · FULL OVERSIGHT

City Service Administration

Manage the complete reporting operation, monitor service performance and oversee every community issue.

Resident Website
TOTAL REPORTS
ACTIVE ISSUES
RESOLVED
HIGH / CRITICAL
CITY VIEW

Canberra service activity

Every report currently visible to the administration team.
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ADMIN ATTENTION

Priority queue

Issues requiring oversight or escalation.
SYSTEM-WIDE REPORT MANAGEMENT

All community reports

Administration can inspect evidence photos submitted by residents and change service status.
ReferenceIssueResidentLocationPriorityStatusEvidenceUpdatedAction
RESIDENT FEEDBACK

Service satisfaction

Ratings and comments submitted after reports are resolved.
ADMIN AUDIT VIEW

Recent service activity

Latest changes across the reporting operation.
ADMIN TOOLS

Administration controls

Useful shortcuts for your demonstration.
Live service mapMonitor geographic concentration of issues.
Status filteringSeparate new, active and resolved work.
Role oversightAdmin and staff access remain separate.
Automatic refreshKeep the operations view current during service hours.